Nationwide Pallet Distribution, Warehousing & Logistics

Moving Distribution Forward since 1955.

Third-generation family hauliers, delivering reliable pallet transport and warehousing across the UK and Europe for over 70 years.

70 years and counting

Delivering reliable transport and warehousing for local and national industry.

Browns Distribution is family-run business. And we've grown to become Staffordshire’s most trusted name in the palletised distribution and warehousing industry.

From single pallets to full loads, we help businesses across the UK move and store goods reliably and cost-effectively, backed by over 70 years of industry experience, and an award-winning team.

Three Browns trucks on a misty winter morning.

We're Backed by our Industry's Leading Trade Organisations

We’re proud to collaborate with organisations who raise the bar across transport and logistics.

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Personal, professional customer support. Built around your business and customers.

At Browns, customer service means real people who know the job and genuinely want to help. Our team understands transport inside out. And we don't just wait for problems to happen, we work ahead of them.

We keep you in the loop with clear, proactive updates and stay close to your operation, supporting both you and your customers. Over time, we become a natural extension of your team, not just another supplier.

Super-fast Resolutions

Record response and resolution times.

Account Managers

Online, email and telephone support from 6am-10pm.

On-the-go Tracking

SMS updates, photo PODs and app tracking.

Performance Reporting

Monthly KPI reporting and regular SLA monitoring.

Full visibility, for total peace of mind.

From collection, through to delivery, you'll have full visibility of your consignments with real-time SMS updates, 2-hour delivery windows and photo proof of delivery.

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Full Tracking Visibility

8 step tracking for full transparency at every delivery stage.

Quick Tracking

Quick tracking options and delivery information on the go.

Photo Proof of Delivery

Photo evidence of completed jobs, instantly uploaded to the portal.

Digital Signature Capture

Cut the paperwork with sign-on-glass technology.

Online Job Portal

User-friendly job management for a simple user experience.

Performance Reporting

Receive monthly performance data and service insights.

Latest news and updates

Stay in the loop with all the goings on at Browns HQ!

Company

Backing Our Drivers: Improved driver pay backed by long-term investment

We’re proud to be increasing driver pay across the board as part of our long-term strategy to strengthen our driver team and protect service quality for the future. From November 2025, hourly pay for driving staff will increase to: • Class 2 Drivers: Ā£13.50 (3.85% increase) • Class 1 Drivers: Ā£14.75 (7.3% increase) • Class 1 Night Drivers: Ā£15.25 (3.5% increase) Day in, day out, our drivers work to tight delivery windows, manage complex schedules and still deliver a friendly, professional and reliable service Browns is known for. This investment is a clear thank you for that responsibility and the skill it takes to keep palletised freight moving reliably across the country. David Brown Jnr, Managing Director said: This investment isn’t just about pay, it’s about recognising our drivers as professionals and backing the people who keep our service running smoothly. When we look after our drivers, we protect the reliable, high-quality service our customers expect from Browns , and we stay a place where great drivers feel valued, supported and proud to work. More than pay – a wider investment This increase builds on our strong package of perks and benefits, including: • Modern, well-maintained vehicles and equipment • Support and guidance from a dedicated Driver Trainer • Regular ongoing training and CPC support • Funded licence admin fees and driver card renewals • Funded HGV medicals and eye tests • Discounted gym membership • Friendly team culture built on respect and fairness Since 2023, we’ve also made a Ā£5.6m investment in our fleet, bringing in over 30 new tractor units and over 40 new trailers to improve efficiency and reduce downtime. These latest truck models and equipment mean greater reliability for customers, and more comfortable, better-equipped cabs for our drivers out on the road. Why it matters By investing in our people and our fleet, we’re strengthening our driver team and our operation, helping us protect service levels and ensure we continue delivering the dependable, on-time service our customers trust. Join our team If you’re an experienced driver looking for a rewarding career with a family-run company that values its team, we’d love to hear from you. Visit our careers page or contact our recruitment team to find out more about current driving opportunities.

Company

Christmas Schedule 2025

As we head towards the festive season, we want to make sure your freight keeps moving smoothly. Below you’ll find our Christmas 2025 operating schedule, including delivery cut-off dates to help you plan ahead. Planning ahead The run-up to Christmas is one of the busiest times of year for pallet transport across the UK. To keep everything running smoothly, we recommend booking collections and deliveries as early as possible. This helps us make sure your pallets reach their destination on time and schedule. Need support? If you have any questions about your deliveries or need help planning your schedule, our Customer Support Team will be happy to help. You can reach them at 01782 525300 or email info@brownsgroup.co.uk . Last delivery dates table.christmas-cutoff { width: 100%; border-collapse: collapse; font-family: inherit; } .christmas-cutoff th, .christmas-cutoff td { border: 1px solid #ddd; padding: 0.6rem 0.8rem; text-align: left; } .christmas-cutoff thead th { background: #ff4d00; color: #fff; } .christmas-cutoff tbody tr:nth-child(even) { background: #f7f7f7; } Service Booked by Delivered by Eco 48 Hour Monday 22 December Wednesday 24 December Premium 24 Hour Tuesday 23 December Wednesday 24 December Saturday Delivery Tuesday 23 December Saturday 27 December Click here , or the button below to view and download our full schedule and delivery times. Thank you for your continued support throughout 2025. Wishing you a very Merry Christmas, and a Happy New Year, from all of us at Browns.

Industry

Exceptional safety culture wins Palletline 11th ROSPA Gold Award

Originally published by Motor Transport, Monday, 15 September 2025. Palletline has earned the prestigious Gold Award from the Royal Society for the Prevention of Accidents (RoSPA) for the eleventh time, after demonstrating a stringent workplace culture encompassing every aspect of health and safety and the physical and mental wellbeing of every member of staff. The accolade recognises the palletised freight distribution network’s consistent efforts to ensure that its health and safety culture is ingrained at every level of the operation – not just across its network of hubs, offices and warehouses but across its 96 members. Announcing the award, Palletline said safety is not just a policy at the network but is embedded in its DNA, shaping every aspect of its operation, with the network boasting the lowest accident rates in the industry. The RoSPA national accreditation is given to businesses and organisations which have implemented world-leading health and safety policies, with rigorous management systems, outstanding control of risk in the workplace and very low levels of error, harm or loss. Palletline has to meet an exacting set of criteria each time to win the award. Workforce buy-in at every level of the operation is measured alongside the company’s accident record and its health and safety management systems. Graham Leitch, Palletline chief executive, said: ā€œThis award is a real testament to every member of the Palletline team. ā€œBy the very nature of our industry where challenges can arise at any given moment every day continues to be a learning curve. ā€œAs such we will continue to strive for the highest levels of safety in everything we do as we seek to build on the standards that have already earned us the reputation as the UK pallet network’s industry leader in health and safety innovation.ā€ Palletline, which was launched in 1992, is a 78-strong member-owned network, made up of a 12,000-strong workforce. It operates a daily fleet exceeding 6,000 vehicles across 96 strategically-located depots, handling more than four million pallets of freight each year. Over the years the company has introduced a series of industry firsts, including being the first network to introduce a 750kg weight limit on unassisted tail deliveries, which have since been adopted by other networks and operators across the wider transport industry. Innovations such as drive-through warehouses, pedestrianised operations, one way traffic systems and 10 mph speed limits and more recently the prevention of forklifts from lifting loads exceeding 400kg above 1.2m, mitigating double deck trailer loading risks, have all contributed to Palletline’s exemplary safety record. Its revolutionary Palleteyes system is among the network’s latest game changers. The first forklift-mounted CCTV and scanning system enhances operational efficiency while significantly reducing risks.

Finalists at the Motor Transport Awards 2016, 2023, 2024.
Finalists at the Logistics UK Awards 2024.
Highly Commended at the UKWA Awards for Excellence 2023, 2024.

Browns' online digital signature, POD access, and pallet tracking tools have become key features in our customer service. They help us respond to queries faster and work more efficiently both essential for keeping customers happy in today's competitive market.

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Logistics Director
Altrad Belle
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